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Knowledge Creation
Assisting experts of the organization to transfer the tacit into explicit and documented knowledge, available to be utilized by employees as the basis for problem solving and decision-making process.
Knowledge Creation: challenges faced by organizations
Business growth only happened when there is exceptional capabilities across the organization. The employees need to obtain knowledge and skills aligned with the organizational strategies. However, organizations may encounter challenges such as:
Knowledge discrepancies among employees
Diverse complexities of different job roles, different exposures and length of experience create knowledge gaps as well as high variances in expertise among employees
Risk of experts departure
Certain specialties are in a high demand within the industry. An organization will loose these value advantage when these experts left and no document or structured description to explain about the expertise
Productivity dependency to specific employees
The organization's productivity relies heavily to a small number of top performer employees who possess the knowledge, experience and expertise in particular fields (Subject Matter Experts/SME)
Undocumented success and failure stories
Successes and failures happened in the organization could act as case studies but never being documented. These documented case studies could be studied, analyzed and formulated for future strategies
Learning Resources’ Approach to Knowledge Creation
There are two approaches that we can do to extract, document and replicate the tacit knowledge into explicit knowledge
1st Approach: SME School
Empower SMEs with comprehensive Knowledge Creation skills
2nd Approach: SME Insights
Empower SMEs with comprehensive Knowledge Management skills
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